QuickBooks: disconnecting, reconnecting, and the VAT

Disconnect and reconnect in Settings → QuickBooks, in a browser at gaffermate.co.uk. A connection that's stopped working usually comes back after doing exactly that.

VAT. GafferMate matches your VAT code from your own QuickBooks company file — it doesn't assume 20%. Have a look at the VAT on the first document that lands; every one after that follows the same match.

If it's still wrong after reconnecting, don't keep pushing invoices at it. Email hello@gaffermate.co.uk with what QuickBooks said and it'll be looked at properly.

Money and your books

• The Money tab
• Sending quotes and invoices to QuickBooks
• Where it turns up in QuickBooks

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